Question 1

How to use Smartwhip in a safe way

Accepted Answer

How to use Smartwhip in a safe way

Q: Disposal & recycling

<h1 id="disposalrecycling">Disposal &amp; recycling</h1> It is necessary to dispose of the empty cylinders at your local sorting/recycling center. A release nozzle (that comes in different colors) accompanies these cylinders and allows the gas to be released completely to ensure that the cylinders are empty. Screw the nozzle on the cylinder until you do not hear any more gas coming out. Then you can safely dispose of it. We then arrange with these recycling companies to find the best way to dispose of them. If you are not sure of the procedure or have any further questions, don’t hesitate to send us a message.

Q: Storage, safety and transport measures

<h1 id="storagesafetyandtransportmeasures">Storage, safety and transport measures</h1> Precautions for safe handling Protect cylinders from physical damage; do not drag, roll, slide or drop. Never insert an object (e.g, wrench, screwdriver, pry bar) into cap openings; doing so may damage the valve and cause a leak. Close the container valve after each use; keep closed even when empty. Never apply flame or localized heat directly to any part of the container. Storage conditions Store only where temperature will not exceed 125°F (52°C). Post “No Smoking/No Open Flames” signs in storage and use areas. There must be no sources of ignition. Separate packages and protect against potential fire and/or explosion. Special transport precautions Avoid transport on vehicles where the load space is not separated from the driver's compartment. Before transporting product containers: <ul> <li>Ensure there is adequate ventilation.</li> <li>Ensure that containers are firmly secured. </li> <li>Ensure cylinder valve is closed and not leaking. </li> <li>Ensure valve outlet cap nut or plug (where provided) is correctly fitted.</li> <li>Ensure valve protection device (where provided) is correctly fitted.</li> </ul>

${youtube}Tutorial video

1. Screw the pressure regulator onto the cylinder.

Prepare your Smartwhip system by screwing the pressure regulator onto the N2O cylinder. Remove the hose adapter from the pressure regulator and screw it onto the cream dispenser.

2. Pour the contents into the cream dispenser

Pour the contents of your recipe into the creamer and close the lid.

3. Connect the pressure regulator hose to the cream dispenser

Connect the pressure regulator hose to the cream dispenser via the push-pull connector, making sure the flow switch is OFF. You will hear a click when it is connected.

4. Open the gas flow switch

When the system is fully connected, open the flow switch at the end of the hose by moving the lever in the direction of travel.

5. Set the gas pressure according to the Smartwhip pressure chart

Set the barometer to the desired working pressure by turning the barometer knob clockwise. You will hear a slight hissing sound as the gas flows into the cream dispenser. Check the Smartwhip pressure chart for a rough indication of the pressure to use.

6. Close the flow switch

When the whistling has stopped, close the flow switch in the OFF direction, making sure it is at a 90-degree junction with the pressure regulator head.

7. Disconnect the pressure regulator hose from the cream dispenser.

Disconnect the pressure regulator hose from the cream dispenser by squeezing the co

Question 2

Disposal & recycling

Accepted Answer

Disposal & recycling

It is necessary to dispose of the empty cylinders at your local sorting/recycling center.

A release nozzle (that comes in different colors) accompanies these cylinders and allows the gas to be released completely to ensure that the cylinders are empty.

Screw the nozzle on the cylinder until you do not hear any more gas coming out. Then you can safely dispose of it.

We then arrange with these recycling companies to find the best way to dispose of them.

If you are not sure of the procedure or have any further questions, don’t hesitate to send us a message.

Question 3

Buying Smartwhip wholesale

Accepted Answer

Buying Smartwhip Wholesale

If you wish to buy our Smartwhip products in large quantities. Please follow these steps:

Fill in the wholesale inquiry form right here: https://smartwhip.com/wholesale/

||| IMPORTANT: It is mandatory to have a company and valid VAT number to order wholesale quantities.

Once your inquiry is received and if our current stock allows it, we will ask you for details about your company. A video meeting will be arranged, in which the owner or CEO will have to answer company and VAT related questions.

|| Following this procedure ensures a trustworthy relation and establishes prevention towards frauds.

An invoice for your first order can then processed sent to you. As well as the expected days and times of delivery.
Once the total amount of the invoice is paid, your order will be shipped.

**Please feel free to send us any further question you may have, and we will answer as soon as possible. **

Question 4

Storage, safety and transport measures

Accepted Answer

Storage, safety and transport measures

Precautions for safe handling

Protect cylinders from physical damage; do not drag, roll, slide or drop. Never insert an object (e.g, wrench, screwdriver, pry bar) into cap openings; doing so may damage the valve and cause a leak. Close the container valve after each use; keep closed even when empty. Never apply flame or localized heat directly to any part of the container.

Storage conditions

Store only where temperature will not exceed 125°F (52°C). Post “No Smoking/No Open Flames” signs in storage and use areas. There must be no sources of ignition. Separate packages and protect against potential fire and/or explosion.

Special transport precautions

Avoid transport on vehicles where the load space is not separated from the driver's compartment.

Before transporting product containers:

Ensure there is adequate ventilation.
Ensure that containers are firmly secured.
Ensure cylinder valve is closed and not leaking.
Ensure valve outlet cap nut or plug (where provided) is correctly fitted.
Ensure valve protection device (where provided) is correctly fitted.

Question 5

Smartwhip not working as it should

Accepted Answer

Smartwhip not working as it should

Make sure that the pressure regulator is fixed tight and correctly on the cylinder and that the hose is tightly attached on it. If this error still occurs, please contact support@smartwhip.com.

Question 6

Cream dispensers compatibility

Accepted Answer

Smartwhip is compatible with most cream dispensers on the market

Smartwhip has made the connection between its system and a cream dispenser a breeze. The cream dispenser head part where you would normally screw on the small cream charger with its holder, is now replaced with an easy custom adapter.

The custom adapter comes with the Smartwhip pressure regulator and makes any brand cream dispenser compatible with the system.

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